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Returns

Bucky's Return Policy for RETAIL CUSTOMERS

 

Bucky wants you to be completely satisfied with your purchase experience. If you are less than satisfied with your Bucky purchase, please contact our customer service department at customerservice@bucky.com to discuss our return policy.

Please do not return any items before contacting Bucky.

We will work with you on any item that has been purchased within the last 30 days.  If an item is to be returned, shipping charges may apply.

 

Bucky's Return Policy on Bed Pillows for Retail Customers

 

You may return any Bed Pillow that is unopened and in original packaging for a full refund of the purchase price. Shipping is non-refundable. By law these items are treated as lingerie or intimate garments; therefore, all returned bed pillows that are not unopened and in original packaging can not be refunded and will be destroyed. If a Bed Pillow is to be returned shipping charges are customers responsibility. Please contact us at customerservice@bucky.com to obtain RMA number before returning.